DocUnlock: About Us
About Us
Our story
We are a passionate team of developers and shipping industry veterans headquartered in San Francisco, CA, led by repeat startup founders who have built global engineering and operations teams at $1B+ software-as-a-service companies.
We're reimagining the flow of global trade with groundbreaking AI; unleashing efficiency, one document at a time
Our founders wanted to solve the complex puzzle of logistics paperwork. Now, DocUnlock is turning that vision into reality, streamlining processes for customs brokerages and freight forwarders worldwide.
DocUnlock was started by childhood friends Sepehr Fakour and Ned Cartmell who teamed up to solve the pernicious challenge of harnessing data trapped in unpredictable and widely-varying documents.
While leading and scaling a global customer-facing software engineering team at Algolia, Sepehr developed robust methods for creating data extraction and transformation pipelines for countless enterprise customers ranging from startups to the Fortune 100.
Meanwhile, Ned founded an operations organization within Flexport that processed endless streams of shipping and logistics documents. He observed how the global shipping industry, worth trillions of dollars, inefficiently relied on email attachments such as PDFs and spreadsheets for communication, requiring large teams of people to manually transcribe data across mediums.
Motivated by these experiences, Ned and Sepehr set out to build a better way for shipping and logistics companies to get the job done; employing best-in-breed computer vision, A.I., and error-correction technology to automate the repetitive and costly ways of the past.
Ned Cartmell
Sepehr Fakour
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